Privacy Policy

Jammu Matrimonial (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our matrimony platform.

By registering on Jammu Matrimonial, you consent to the practices described in this policy. This policy is governed by the Information Technology Act, 2000 and the Information Technology (Amendment) Act, 2008.

We collect the following types of information:

• Personal information: Name, date of birth, gender, religion, community, and other profile details
• Contact information: Email address and phone number
• Profile information: Education, profession, family background, photos, and preferences
• Usage data: Profile views, interests sent/received, messages, and activity logs
• Payment information: Payments are processed by Razorpay — we do not store card or UPI details
• Device information: IP address, browser type, operating system, and device identifiers

Your information is used for the following purposes:

• To create and manage your matrimony profile
• To match you with compatible profiles based on your preferences
• To facilitate communication between registered members
• To process membership payments via Razorpay
• To send important service notifications and updates
• To improve our platform features and user experience
• To comply with legal obligations under Indian law

We share your information only in the following limited circumstances:

• Other members: Profile information you choose to make visible on the platform
• Razorpay: Payment details for processing membership subscriptions only
• Legal authorities: When required by Indian law, court order, or government directive
• Service providers: Hosting and analytics partners who are bound by confidentiality agreements

• Photos are visible to registered members only and are not accessible to the general public
• You can control profile visibility through your privacy settings
• All uploaded photos are reviewed by our admin team before being displayed
• Pending or rejected photos are not visible to other members

• All data transmission is protected by SSL/TLS encryption
• Profile data is stored securely on Supabase (ISO 27001 certified infrastructure)
• Admin access logs are maintained for all sensitive data operations
• Regular security reviews are conducted to identify and address vulnerabilities

While we implement industry-standard security measures, no online platform can guarantee absolute security. We encourage you to use a strong password and keep your login details confidential.

To exercise any of these rights, please write to us at admin@jammumatrimonial.com. We will respond within 30 days.

• Active accounts: Data is retained for as long as your account remains active
• Deleted accounts: Personal data is permanently removed within 30 days of account deletion
• Payment records: Retained for 7 years as required under Indian tax and financial laws

• Essential cookies: Required for authentication and session management
• Analytics cookies: Used to understand usage patterns and improve the platform

You can disable cookies in your browser settings, though this may affect platform functionality.

We may update this Privacy Policy from time to time. Significant changes will be communicated to registered users via email. The updated policy will also be posted on this page with a revised effective date.

Continued use of the platform after changes are posted constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us: